If Enscape is not loading on your laptop, there may be an easy solution. We have been able to determine an incompatibility between Enscape and the "OpenCL™, OpenGL®, and Vulkan® Compatibility Pack" app. This issue seems to mainly affect laptop users, who are using the Windows operating system.
The app adds a graphics card driver to your machine which causes many graphics-heavy programs to be negatively affected. We have seen similar issues with this app being reported by other softwares.
The easy fix for this issue is to simply uninstall the app - you can either find it in your Windows Add/Remove Programs area, or in some cases in your Installed Apps area, depending on your specific operating system.
If you uninstall this app and continue to encounter issues, please be so kind as to send our support team an error report using the Feedback button in Enscape.